Servicing Model Update
In the new Exchange servicing model customers will continue to receive assistance from Microsoft Support for the lifecycle of the Exchange server product - a customer is not required to be at the most current CU to receive assistance. There are two scenarios that we would like to clarify though:
(1) If during the course of a support incident it is determined that the solution is available in a published CU (e.g., CU2), the customer will be required to install the update that contains the fix. We will not be building a new fix to run on top of a CU published earlier (e.g., CU1).
(2) If during the course of a support incident it is determined that you have discovered a new problem for which we confirm a fix is required, that fix will be published in a future CU that you can then install to correct the problem reported.
Changes in Exchange 2013 RTM CU2
In addition to bug fixes, Exchange 2013 RTM CU2 introduces enhancements in the following areas:
Per-server database support
OWA Redirection
High Availability
Managed Availability
Cmdlet Help
OWA Search Improvements
Malware Filter Rules
The final build number for Exchange 2013 RTM CU2 is 15.0.712.22.
More information can be found here; download and release notes.
As always please read the comments here just in case!
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